Frequently Asked Questions

Every family and every postpartum experience is different. This page answers some of the most common questions about how I work, what’s included, and what to expect.

If you don’t see your question here, or just want to talk through things directly, I’m always happy to connect.

Questions for First-Time Parents

What is a postpartum doula?

A postpartum doula supports you after your baby is born. I come to your home—usually overnight—to help with newborn care, feeding, sleep, emotional support, and anything else that makes your early weeks easier. I’m not a nanny, nurse, or therapist. I’m your steady, informed, judgment-free support system.

Why would I need a postpartum doula?

Because birth is just the beginning. Once you’re home, you’re recovering physically, figuring out how to feed your baby, getting almost no sleep, and managing a total life reset. A postpartum doula helps you rest, feel more confident, and avoid burnout in those early weeks.

What’s the difference between a postpartum doula and a night nurse?

A night nurse typically focuses only on the baby. A postpartum doula supports the whole family: baby care, emotional support, feeding help, light household tasks, and helping you find a rhythm. I don’t just “watch the baby.” I help you adjust and thrive.

Do doulas help with breastfeeding?

Yes. I offer hands-on support with breastfeeding, pumping, and bottle-feeding. Whether you want to nurse, bottle-feed, combo-feed, or aren’t sure yet, I’ll help you find what works for you.

When do I book a postpartum doula?

Ideally during pregnancy, around the second or early third trimester. This gives us time to connect, make a plan, and reserve your support window. I only take a limited number of clients to stay available when you need me.

What happens if my due date changes?

That’s expected! Your retainer covers my on-call availability around your estimated due date, so whether baby arrives early or late, we’ll adjust together.

How long do people usually need postpartum care?

Most families I work with choose 4–8 weeks of overnight care. The first week is part of the initial package, and from there we adjust based on how you’re doing—some people want a few extra nights, others prefer steady care for a full month or more.

What does a doula do during the night?

I care for your baby so you can sleep—feeding, soothing, changing, tracking patterns. I also help set up bottles or pumps, prep for the next day, and answer questions if you wake up needing guidance. You get real rest and peace of mind.

Will you tell me how to do things “the right way”?

Nope. There’s no one right way. I’ll offer options, evidence-based info, and experience, but you make the calls. My job is to support your parenting style, not replace it.

Is this like hiring a nanny?

Not really. A nanny steps in to provide daily childcare long-term. A postpartum doula is short-term, flexible, and focused on supporting you, not just watching your baby.

Rates & Services Questions

How much does hiring a doula cost?

The cost of hiring a postpartum doula varies depending on the level and duration of support you choose. At Olivia Cares, hourly rates start at $45, with most families booking 4–8 weeks of care. Support can include daytime or overnight visits, customized to your family’s needs. Packages are flexible and designed to grow with you—whether you need a few hours a week or more consistent coverage during the early postpartum period.
For current rates and details, visit the Rates & Services page.

What if my baby comes early or late?

The retainer guarantees I’ll be on-call during your birth window, no matter when the baby arrives. We’ll stay in close contact and adjust timing as needed.

What happens after the first 7 nights?

You’re welcome to continue care at an hourly rate. Some families book more nights right away; others wait to see what support they need. There’s no pressure either way.

Can I extend my care beyond the 7-night package?

Yes. If I have availability, you can add more nights at your own pace. Some families taper down gradually or bring me back later for focused support.

Do the 7 nights have to be consecutive?

No. You can spread them out however works best for your family. Some parents want support every night in the beginning; others prefer to alternate.

Do you offer daytime care?

I focus primarily on overnight support. If you’re looking for daytime help, I have a wide network of trusted colleagues in the area I can refer.

Can I book additional nights later?

Yes. After the first 7 nights, you can extend care on an hourly basis, depending on availability.

What areas do you serve?

I work with families in the greater Richmond area of Virginia, including Henrico and Chesterfield. If you’re unsure whether you’re in range, just ask.

How much support do families typically book?

Most families book 4 to 8 weeks of support. Some want steady help every night for the first month, others prefer a lighter, tapering schedule. We’ll make a plan that meets your needs and we can change it as we go.

What services do you provide?

I offer personalized postpartum support, including:
Overnight infant care (feeding, soothing, diapering, sleep support)
Feeding guidance—breast, bottle, pumping, or combo
Emotional check-ins during a major transition
Light household help—bottle washing, laundry, tidying
Registry and product advice
A prenatal planning visit to prepare your space and routine

What does a typical schedule look like?

Consult – A free phone/Zoom call to discuss your needs and see if we’re a good fit.
Planning – If we proceed, we finalize paperwork, a questionnaire, and schedule a prenatal meeting.
Prenatal Visit – We meet at home before birth to prep your setup (feeding plan, supplies, support systems).
Birth Support – I stay on-call via text/phone when you go into labor and coordinate arrival.
Postpartum Care – Overnight support begins once baby is home.
Ongoing Care – We’ll meet regularly and taper as your baby’s sleep and your confidence grow

How does billing work?

Free consult by phone or Zoom
Retainer ($2,065 singleton / $3,000 twins): covers the first 7 nights, prenatal planning, product help, and unlimited text/email support.
Hourly rate ($35/hr singleton / $52/hr twins) billed weekly by email for any additional nights

Can the 7 nights be spread out?

Yes—they don’t have to be consecutive. You choose nights based on when support would benefit you most.